1.1. For the purposes of this section, Personal Information will be understood in accordance with the definition provided in the Protection of Personal Information Act 4 of 2013 ("POPIA").
1.2. We also subscribe to the principles for electronically collecting personal information outlined in POPIA, and the further legislation referred to therein. We endeavour to ensure the quality, accuracy and confidentiality of Personal Information in our possession.
1.4. In utilising our website, using our services or otherwise if your information is submitted to us through a lead generation services, users may be asked to provide the following information:
1.4.1. Personal Details: e.g. full name, ID number, age, race, gender, telephone numbers, physical address, postal address, email address, etc.
1.4.2. Personal Preferences: e.g. where you would like to live, who you are happy to co-live with, your hobbies, relationship status, etc.
1.4.3. Education Details: e.g. where are you studying, what qualifications you hold, etc.
1.4.4. Employment Details: e.g. who you are employed by, your job title, your salary, etc.
1.4.5. Financial Details: e.g. banking details, your monthly income, rental amounts, credit history, rental defaults, etc.
1.4.6. Tax Details: e.g. your income tax number, etc.
1.6. Where necessary, we will seek to obtain your specific consent in future instances should we deem same required by law and where your consent herein might not be lawfully sufficient.
1.7. We will not collect, use or disclose sensitive information (such as information about racial or ethnic origins or political or religious beliefs, where relevant) except with your specific consent or in the circumstances permitted by law.
1.8.1. Our Services & Products: in rendering our services that we offer and/or providing our products to you we use your Personal Information e.g. finding suitable accommodation for you based on your preferences, specified criteria, etc;
1.8.2. Screening: conducting screening and background checks for prospective tenants, etc. (criminal record checks, credit checks, qualification checks, reference checks, etc.).
1.8.3. Financial: Ensure a timeous and accurate payment of rentals etc. (if applicable).
1.8.4. Direct & Indirect Marketing: marketing our services, products and special offers. You may opt out from their information used for such a purpose.
1.8.5. Compliance: for compliance with applicable laws and regulations such as, inter alia, tax laws, etc.
1.9. Although absolute security cannot be guaranteed on the internet, we have in place up-to-date, reasonable technical and organisational security measures to protect your Personal Information against accidental or intentional manipulation, loss, misuse, destruction or against unauthorised disclosure or access to the information we process online.
1.10. While we cannot ensure or warrant the security of any Personal Information you provide us, we will continue to maintain and improve these security measures over time in line with legal and technological developments.
1.12. The Personal Information we collect from users shall only be accessed by our employees, representatives and consultants on a need-to-know basis, and subject to reasonable confidentiality obligations binding such persons.
1.13. We shall have the right, but shall not be obliged, to monitor or examine any information and materials including any website link that you publish or submit to us for publishing on the Site.
1.14. You shall be solely responsible for the contents of all material published by yourself.
1.15. We constantly review our systems and data to ensure the best possible service to our users.
1.17. We will not sell, share, or rent your Personal Information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of our services and/or the marketing thereof.
2. Log Files
2.1. When you visit the website, even if you do not create an account, we may collect information, such as your IP address, the name of your ISP (Internet Service Provider), your browser, the website from which you visit us, the pages on our website that you visit and in what sequence, the date and length of your visit, and other information concerning your computer's operating system, language settings, and broad demographic information.
2.2. This information is aggregated and anonymous data and does not identify you specifically. However, you acknowledge that this data may be able to be used to identify you if it is aggregated with other Personal Information that you supply to us.
2.3. This information is not shared with third parties and is used only within the company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above, without your explicit permission.
3. Disclosure of Personal Information
3.1. We may disclose your Personal Information to the following persons for the purposes of our rendering our services to you, and for those reasons recorded in clause 1.6 above:
3.1.1. Service Providers e.g. IT service providers, security providers, etc.
3.1.2. Professional advisers e.g. auditors, legal professionals,
3.1.3. Government Authorities and Regulatory Bodies e.g. SARS, etc.
3.2. If our services are provided in conjunction with, or by involvement of third parties, such third parties may need to have your Personal Information in order to fulfil your request.
4.2. A cookie is a small piece of information stored on your computer or smart phone by the web browser.
4.3. The two types of cookies used on the Website are described below:
4.3.1. "Session cookies": These are used to maintain a so-called 'session state' and only lasts for the duration of your use of the Website. A session cookie expires when you close your browser, or if you have not visited the server for a certain period of time. Session cookies are required for the Platform to function optimally but are not used in any way to identify you personally.
4.3.2. "Permanent cookies": These cookies permanently store a unique code on your computer or smart device hard drive in order to identify you as an individual user. No Personal Information is stored in permanent cookies. You can view permanent cookies by looking in the cookies directory of your browser installation. These permanent cookies are not required for the website to work but may enhance your browsing experience.
5. Links from the website
5.1. The services available through the Website, may contain links to other third-party websites, including (without limitation) social media platforms, payment gateways, appointment scheduling and/or live chat platforms ("Third-Party Websites").
5.2. If you select a link to any Third-Party Website, you may be subject to such Third-Party Website's terms and conditions and/or other policies, which are not under our control, nor are we responsible therefore.
5.3. Hyperlinks to Third-Party Websites are provided "as is", and we do not necessarily agree with, edit or sponsor the content on Third-Party Websites.
5.4. We do not monitor or review the content of any Third-Party Website.
5.5. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and we should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of other websites, either.
5.6. Users should evaluate the security and trustworthiness of any Third-Party Website before disclosing any personal information to them. We do not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
6. The Electronic Communications And Transactions Act 25 Of 2002 ("ECTA")
6.1. Data Messages (as defined in the ECTA) will be deemed to have been received by us if and when we respond to the Data Messages.
6.2. Data Messages sent by us to a user will be deemed to have been received by such user in terms of the provisions specified in section 23(b) of the ECTA.
6.3. Users acknowledge that electronic signatures, encryption and/or authentication are not required for valid electronic communications between us and users.
6.4. Information to be provided in terms of section 43(1) of the ECTA: Users warrant that Data Messages sent to us from any electronic device, used by such user, from time to time or owned by such user, were sent and or authorised by such user, personally.
7. Lodging of Complaints
7.2. If, however you wish to raise a complaint regarding the processing of your Personal Information or are unsatisfied with how we have handled your Personal Information, you have the right to lodge a complaint with the Information Regulator:
Telephone: +27 (0) 10 023 5207
or Email: firstname.lastname@example.org
8. This Website is owned and operated by Campuskey (Pty) Ltd.
8.1. Address for service of legal documents:
2 Groeneweide Street, Stellenbosch, Western Cape, South Africa.
8.2. Contact Number: 011 792 4601
8.3. Website - located at www.campuskey.co.za
8.4. Email address: email@example.com